No Item
£0.00
0191 597 2545

Customer Service

If you would like to get in touch with us please do so using one of the following three methods. Please note the preferred method of communication is e-mail. We will also endeavour to respond to queries within 24 hours Monday-Friday excluding public & bank holidays.

Email

We will always respond to emails in a timely manner. If you have not received a response to us within 72 hours (please take into consideration holiday periods such as Christmas), please first check your 'spam' or 'trash' folder.  

Please use one of the following addresses depending on your query:

Please try to include as much detail with your first e-mail as possible. Items such as order number will speed things up for us and you.

Telephone

Although e-mail is our preferred contact method we understand that sometimes your query/comment just can't wait, in that case please give us a call on: 0191 597 2545

 *Calls are charged at your local rate from a BT land line. Mobile operators may charge more.

Shops

21 North Burns

Market Place

Chester le Street

Co Durham

DH3 3TF

Post

If you wish to write to us or visit in person:

CustomVapez

21 North Burns

Market Place

Chester le Street

Co Durham

DH3 3TF